Last updated: June 1, 2026
This Privacy Policy explains how MagicTrip ("we", "our", or "us") collects, uses, and protects your personal information when you use our website and services.
We collect information you provide directly: name, email address, and travel preferences when you create an account or generate an itinerary. We also collect information automatically: IP address, browser type, pages visited, and usage patterns.
When you use our AI chat feature, your conversation data is processed to generate travel recommendations. This data is stored securely and used only to improve your experience.
We use your information to:
We do not sell your personal information. We may share data with trusted service providers who help us operate our platform (hosting, analytics, payment processing), under strict confidentiality agreements. We may also disclose information if required by law.
Our service uses third-party AI APIs (DeepSeek) to generate travel content. Conversation data sent to these APIs is anonymized where possible and handled according to their privacy policies.
We implement industry-standard security measures including encryption in transit (TLS) and at rest, regular security audits, and access controls. However, no online service is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us. Conversation history is retained for service improvement and may be anonymized after account deletion.
You have the right to access, correct, or delete your personal data. You may export your data or request account deletion by emailing hello@magictrip.my. We will respond within 30 days.
We use essential cookies for authentication and service functionality. Analytics cookies help us understand usage patterns. You can control cookie preferences through your browser settings.
Your data may be processed in servers located in various countries. By using our service, you consent to this transfer.
We may update this Privacy Policy from time to time. Material changes will be notified via email or a prominent notice on our website. Continued use after changes constitutes acceptance of the updated policy.
For privacy-related inquiries, please contact us at:
Email: hello@magictrip.my